Range of Transport

Orders are only shipped to the United States; subsequent adjustments will be notified on the website.

Order Processing Time

Typically, orders are processed within 1-2 business days. Please note that our order cutoff time is 5:00 PM (MST), Monday through Friday. Orders placed after 5:00 PM (MST) on Fridays will be processed and shipped on Mondays (with holiday extensions).

Daily Order Processing Deadline

Orders placed after 5:00 PM (MST) on weekdays will be shipped on the next business day.

Product Shipping Time

The estimated shipping time for our products is 3-8 business days.

Shipping Method and Fees

Currently, we utilize USPS FIRST-CLASS PACKAGE for shipping, and the shipping cost is determined based on the package value. Shipping will be complimentary if your order totals $59.99 or more (including $59.99). For orders under $59.99, a shipping fee of $4.99 will apply.

Taxes

The merchant bears all taxes and fees.

Extended Delivery Times

If the delivery time exceeds 30 working days, our company will either resend your order and provide a $5 discount coupon or offer you the option of a refund.

Extended Order Processing Times

If your product has no specific remarks and the order processing time exceeds 10 days, please get in touch with our customer service immediately. After verification, we will reschedule your shipment and provide a $5 discount coupon.

Lost Items

While our company is not liable for lost items, we are ready to assist in contacting the logistics company on your behalf.

Order Information

For post-delivery order inquiries, please contact our customer service representative at +(1) (217) 570-9752.

Shipping Address

Before making payment, please ensure that your delivery address is accurate, as it cannot be changed once the order has been shipped. For any post-delivery address-related inquiries, please contact our customer service team.